USE OF INFORMATION AND YOUR PREFERENCES
We will use personal information provided by you to improve our service and ensure customer satisfaction. We will also use this information to communicate with you. This could include sending you offers, event invites, information and news about Grandstand's products and services. We may contact you by post, email, telephone or fax for these purposes. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you may do this by unsubscribing from our newsletter or by emailing us at firstname.lastname@example.org or by writing to us at the address below.
Cookies are small text files that can be used by web sites to make a user’s experience more efficient. The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so. Grandstand may use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain an understanding about how the site is used by visitors so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to provide the service we do.
If you have Adobe Flash installed on your computer (most computers do) and you use Out-Law.com’s audio or video players, Google Analytics will try to store some additional data on your computer. This data is known as a Local Shared Object or Flash cookie. This helps us to analyse the popularity of our media files. We can count the total number of times each file is played, how many people watch videos right to the end and how many people exit before the end. Adobe’s website offers tools to control Flash cookies on your computer. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders for ‘grandstand’ to find our cookie and the Google Analytics cookie if you wish to delete them.
More information about cookies, including how to block them or delete them, can be found at AboutCookies.org. Some third party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control.
What can you do if you are unhappy with how your personal data is processed?
You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner's Office
ACCESSING YOUR INFORMATION
You have a right to access the personal data that is held about you. You may write to us at Grandstand Coachworks Ltd, Birdlands, Seagry Heath, Chippenham, Great Somerford, Wiltshire, SN15 5EN to request a copy of the personal information Grandstand holds about you. Please enclose your postal details.